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Neyodesk for Mobile Repair

The complete software for mobile repair shops & technicians.

Manage phone repairs, track jobs by IMEI, assign technicians, generate service bills, and view complete daily reports — all from one simple app.

14 days. Full access. No card required.
100%Digital repair records & IMEI tracking
14-DayFree trial with full feature access
30 SecQuick ticket creation & label printing
ReportsBuilt-in ticket & billing analytics
01 / Built for your workshop

Everything you need
to run your mobile repair business.

Simple, powerful tools built to make running your phone repair shop easy and stress-free.

01

Quick Tickets & Label Printing

Create a repair ticket in seconds with the phone model, lock pattern, and issue. Print barcode stickers to place on phones so you never mix up devices.

Included in all plans
02

IMEI & Phone History

Search any phone by IMEI or serial number to see its complete past history, including previous repairs, technician notes, and warranty status.

Included in all plans
03

Simple Job Assignment

Assign simple tasks like screen changes to junior technicians and complex board repairs to senior specialists. See who is working on what in real time.

Included in all plans
04

Intake Checklists & Notes

Note down phone condition, scratches, battery health, and test items (camera, mic, speaker) at intake so there are no customer disputes later.

Included in all plans
05

Simple Service Billing

Create straightforward service bills for completed repair jobs without any complicated accounting setup. Print paper bills or share digital receipts.

Included in all plans
06

Reports & Shop Tracking

View daily ticket lists, billing summaries, technician job counts, and shop earnings reports to stay in complete control of your business.

Included in all plans
02 / Daily operations

Less paperwork.
Faster turnaround.

From receiving a phone at the counter to repairing it and handing it back with a bill, keep every step simple and organized.

Neyodesk Mobile repair technician and service management
01

Take in the phone at the counter

Enter the customer's phone number, phone model, lock code, and reported problem. Print a quick barcode sticker and place it directly on the device.

02

Diagnose & assign technician

The technician inspects the device, records the fault details, and updates the ticket status so everyone in the shop knows the progress.

03

Fix, test & hand over with bill

Complete the repair, test phone functions (display, mic, camera), generate the service bill, and send an automatic WhatsApp message telling the customer their phone is ready for pickup.

03 / Customer communication

Automated customer notifications.

Keep your customers updated without having to call them. Neyodesk automatically sends WhatsApp and SMS messages when a phone is received, during repair progress, and when it is ready for pickup.

  • Automatic WhatsApp updates sent as soon as job status changes (Received, In Repair, Ready).
  • Instant ready-for-pickup notifications and digital service bill delivery.
  • Share digital service receipts directly to the customer's phone upon handover.
  • Cuts down repeated customer phone calls asking "Is my phone ready?" by up to 70%.
Neyodesk WhatsApp mobile repair ticket and billing notifications
Neyodesk mobile app preview
08Neyodesk on the move

Your service desk
doesn't stop
at the desk.

Manage your entire service operation from anywhere. Assign technicians, update ticket statuses, print barcode labels and view business analytics from iOS or Android.

TicketsStatus updatesAssignmentsBarcodesAnalytics
09 / SIMPLE PLANS. ROOM TO GROW.

A clearer operation.
A simple investment.

14 Days Free Trial / No Card Needed

Monthly Plan

Flexible Billing
₹499/month
14 Days Free Trial

Perfect for single service centers or growing service operations getting started.

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FEATURES INCLUDED
  • Unlimited service tickets
  • Automated client messaging
  • Email notifications
  • Team collaboration
  • Advanced reports
★ MOST POPULAR

Yearly Plan

16% OFF
₹4,999/year
2 Months Free (approx. ₹417/month)

Best value for growing service teams with full multi-branch capabilities.

Start Free Trial
FEATURES INCLUDED
  • Unlimited service tickets
  • Automated client messaging
  • Email notifications
  • Team collaboration
  • Advanced reports
Your questions, answered

Got questions?
We’ve got answers.

Everything you need to know about setting up Neyodesk for your mobile repair shop.

Can Neyodesk track mobile repairs by IMEI or serial number?

Yes. Every repair ticket links directly to the device's IMEI or serial number, preserving complete customer repair history, previous parts replaced, and warranty status across repeat visits.

How do automated WhatsApp updates work for customer phone repairs?

When technicians update ticket statuses (e.g., Device Received, Diagnosis Complete, In Service, or Ready for Pickup), Neyodesk automatically sends branded WhatsApp and email notifications without requiring manual messages.

Can we print device barcode intake stickers and job cards?

Yes. Generate and print adhesive barcode or QR code tags instantly upon intake using standard thermal sticker printers to prevent device mix-ups on service benches.

Does Neyodesk provide reports for tickets and daily billing?

Yes. You get clear reports for daily repair tickets, completed jobs, generated service bills, technician performance, and shop earnings to easily monitor your business.

Can front-desk receptionists and technicians use Neyodesk simultaneously?

Yes. Neyodesk includes unlimited staff seats with role-based permission controls, so counter staff, bench technicians, and branch managers collaborate without seat-based fees.

Bring every repair
job into one place.

Start with full access for 14 days.
No card required.

Start Free Trial