Quick Intake & Accessory Tracking
Log desktops, laptops, and MacBooks in seconds. Record serial numbers, power adapters, bags, and cables, and print barcode stickers to tag every machine.
Neyodesk for Computer Repair
The complete software for computer & laptop repair shops.
Manage desktop and laptop repairs, track on-site IT calls, route outsourced jobs, generate service bills, and send automatic WhatsApp updates — all in one simple app.
14 days. Full access. No card required.100%Digital repair records & hardware history
14-DayFree trial with full feature access
30 SecQuick ticket creation & label printing
ReportsBuilt-in ticket & billing analytics
01 / Built for your workshop
Everything you need
to run your computer service business.
A flexible service management platform built for PC repair shops, laptop technicians, and IT support teams.
Custom Ticket Types & Priorities
Set up custom workflows for OS reinstalls, board-level diagnosis, data recovery, and corporate jobs. Set priority tags so urgent client repairs are handled first.
Service Center & Outsource Tracking
Easily track machines sent out to authorized brand service centers (Dell, HP, Lenovo, Apple) or external BGA chip labs with dispatch dates and return status in one place.
On-Site IT Support & GPS Attendance
Handle office calls and home visits smoothly. Assign on-site IT service tickets to field engineers with mobile GPS location check-in and digital visit notes.
Unlimited Team Members & Roles
Add front-counter staff, hardware technicians, and branch managers with custom permissions. No per-user fees so your entire team collaborates seamlessly.
Simple Service Billing & Reports
Create clean service bills showing hardware parts and labour charges with one click. Access instant reports on daily tickets, pending jobs, and total shop earnings.
02 / Daily operations
Less paperwork.
Faster turnaround.
From receiving a desktop or laptop at the counter to testing it and handing it back with a bill, keep every step simple and organized.
Counter intake & accessory check
Record customer contact, device brand, serial number, and all accessories like chargers, bags, or external drives. Tag the machine with a printed barcode label so nothing gets mixed up.
Diagnosis, lab routing & progress
Assign the ticket to an in-house hardware technician or mark it as sent out to an authorized brand service center. Update ticket stages so your whole team and customer stay informed.
Quality test, billing & handover
Complete the repair, run stability and boot checks, generate a clean service bill, and send an automatic WhatsApp message telling the customer their computer is ready for pickup.
03 / Customer communication
Automated customer notifications.
Keep your customers updated without having to call them. Neyodesk automatically sends WhatsApp and SMS messages when a device is received, during diagnosis, and when the computer is ready for pickup.
- Automatic WhatsApp updates sent as soon as job status changes (Received, In Repair, Ready).
- Instant ready-for-pickup notifications and digital service bill delivery.
- Share digital service receipts and repair notes directly to the customer's phone upon handover.
- Cuts down repeated customer phone calls asking "Is my computer ready?" by up to 70%.
08Neyodesk on the move
Your service desk
doesn't stop
at the desk.
Manage your entire service operation from anywhere. Assign technicians, update ticket statuses, print barcode labels and view business analytics from iOS or Android.
TicketsStatus updatesAssignmentsBarcodesAnalytics
09 / SIMPLE PLANS. ROOM TO GROW.
A clearer operation.
A simple investment.
14 Days Free Trial / No Card Needed
Monthly Plan
₹499/month
14 Days Free Trial
Perfect for single service centers or growing service operations getting started.
Start Free TrialFEATURES INCLUDED
- Unlimited service tickets
- Automated client messaging
- Email notifications
- Team collaboration
- Advanced reports
★ MOST POPULAR
Yearly Plan
₹4,999/year
2 Months Free (approx. ₹417/month)
Best value for growing service teams with full multi-branch capabilities.
Start Free TrialFEATURES INCLUDED
- Unlimited service tickets
- Automated client messaging
- Email notifications
- Team collaboration
- Advanced reports
Your questions, answered
Got questions?
We’ve got answers.
Everything you need to know about setting up Neyodesk for your computer and laptop repair shop.
How does Neyodesk manage multi-stage desktop and laptop diagnostics?
You can break down computer repairs into clear stages—such as intake check, hardware diagnostics, board repair, OS installation, and final testing—assigning each stage to specialized team members.
Can technicians attach diagnostic photos and hardware spec sheets?
Yes. Technicians can attach high-resolution photos of cosmetic condition, serial numbers, BIOS screens, and diagnostic benchmark reports directly to any repair ticket.
Does Neyodesk support corporate B2B bulk repairs and batches?
Yes. Manage batch intake for corporate laptop fleets, track individual serial numbers, set bulk priorities, and generate consolidated company invoices.
Can we generate itemised service bills with separate parts and labour?
Yes. Create professional invoices with distinct itemised sections for RAM/SSD hardware, software licenses, diagnostic labour, and applicable taxes.
Is technician attendance and on-site GPS tracking included?
Yes. In-shop technicians and on-site corporate IT dispatchers can clock in using touchless mobile GPS and optional selfie verification at no extra cost.
Bring every repair
job into one place.
Start with full access for 14 days.
No card required.