Site Survey & Installation Dispatch
Log camera points, DVR/NVR specifications, cable lengths, and site locations. Dispatch installation technicians with scheduled arrival times and customer phone numbers on their mobile app.
Neyodesk for CCTV & Security
The complete software for CCTV & security installation teams.
Manage site surveys, schedule camera installations, track field technicians with live GPS, record equipment serial numbers, and send instant WhatsApp bills — all in one simple platform.
14 days. Full access. No card required.100%Digital site job cards & device logs
14-DayFree trial with full feature access
GPS LiveField technician & visit tracking
Per-BranchFlat pricing with unlimited staff
01 / Built for your business
Everything you need
to run your security service business.
A modern field management platform built for CCTV installers, system integrators, and security maintenance providers.
Custom Ticket Types & Priorities
Separate service calls by category—new CCTV installation, offline camera troubleshooting, power supply replacement, hard drive failure, or network remote viewing setup. Flag high-priority commercial clients.
Equipment Serial & Channel Tracking
Record serial numbers for cameras, DVRs, hard disks, and PoE switches directly on the ticket. Avoid equipment mix-ups and keep a permanent installation record for every site.
Technician Attendance & Live GPS Tracking
Field engineers and installation teams clock in on-the-go with touchless mobile GPS and selfie verification. Track active technician locations and customer site visits in real time.
Multi-Branch & Team Management
Run multiple regional offices, installation hubs, or service branches from a single admin dashboard. Neyodesk prices simply per branch with unlimited technicians, staff, and job tickets.
Itemised Invoicing & Job Sign-Off
Create professional invoices itemising cameras, power supplies, cables, connectors, and labour charges. Track daily collections, pending calls, and branch earnings.
02 / Daily operations
Organized installations.
Prompt service calls.
From booking a site survey and dispatching cabling technicians to NVR setup, camera alignment, and digital billing, keep every job running on schedule.
Job booking & site dispatch
Create tickets in seconds with client address, camera count, and issue description. Assign the nearest field engineer with route directions sent directly to their phone.
On-site installation, testing & photos
Technicians mount cameras, test video feeds, configure mobile viewing apps, and attach photos of the finished setup and equipment serials to the digital job card.
Customer sign-off & WhatsApp billing
Verify live camera display on the customer's phone, generate an itemised invoice, and automatically deliver the bill and warranty receipt via WhatsApp.
03 / Customer communication
Automated customer notifications.
Keep clients informed throughout every installation and service visit. Neyodesk automatically sends WhatsApp and SMS notifications when a technician is on the way, when the site setup is completed, and with digital receipts.
- Instant WhatsApp updates sent when technician is assigned and dispatched to the customer's property.
- Automated installation sign-off alerts with digital invoices sent directly to customer phones.
- Share digital service receipts and warranty details upon system handover.
- Reduces repeated customer phone calls asking "When will the technician arrive?" by up to 70%.
08Neyodesk on the move
Your service desk
doesn't stop
at the desk.
Manage your entire service operation from anywhere. Assign technicians, update ticket statuses, print barcode labels and view business analytics from iOS or Android.
TicketsStatus updatesAssignmentsBarcodesAnalytics
09 / SIMPLE PLANS. ROOM TO GROW.
A clearer operation.
A simple investment.
14 Days Free Trial / No Card Needed
Monthly Plan
₹499/month
14 Days Free Trial
Perfect for single service centers or growing service operations getting started.
Start Free TrialFEATURES INCLUDED
- Unlimited service tickets
- Automated client messaging
- Email notifications
- Team collaboration
- Advanced reports
★ MOST POPULAR
Yearly Plan
₹4,999/year
2 Months Free (approx. ₹417/month)
Best value for growing service teams with full multi-branch capabilities.
Start Free TrialFEATURES INCLUDED
- Unlimited service tickets
- Automated client messaging
- Email notifications
- Team collaboration
- Advanced reports
Your questions, answered
Got questions?
We’ve got answers.
Everything you need to know about setting up Neyodesk for your CCTV and security system installation business.
How does Neyodesk help manage CCTV & Security service operations?
Neyodesk provides an end-to-end service workspace tailored for CCTV & Security businesses, covering ticket creation, technician assignments, customer status alerts, and invoicing in one platform.
Can customers receive automated updates about their CCTV & Security service jobs?
Yes. Neyodesk sends automated WhatsApp and SMS notifications as jobs move through diagnosis, in-progress, and completed stages, keeping clients informed without manual calls.
Does Neyodesk support multiple branches and field staff?
Yes. Manage multiple service centers or branches under one account with flat per-branch pricing, unlimited staff users, and integrated mobile attendance tracking.
Can field technicians check in with mobile attendance and live GPS tracking?
Yes. Technicians can mark attendance right from their phones with touchless selfie and GPS verification. Managers can track technician live locations and field visits during on-site customer repairs in real time.
How quickly can a CCTV & Security team get started with Neyodesk?
You can start immediately with our 14-day free trial. Setup takes only a few minutes with no credit card required, allowing you to configure custom job types and start tracking tickets right away.
Bring every CCTV installation
and call into one place.
Start with full access for 14 days.
No card required.